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At Arangala Forest Lodge (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, arangalaforestlodge.lk (the “Site”).
We may collect personal information that you provide to us directly through our website, including but not limited to:
Personal Identification Information: Name, email address, phone number, postal address, and any other details you provide when making a booking or inquiry.
Payment Information: Credit card details or other payment-related data (processed through secure payment gateways).
Usage Data: Information about how you interact with our website, including IP address, browser type, referring/exit pages, and date/time stamps.
We use the information we collect for the following purposes:
To process bookings and inquiries: To confirm and manage your bookings, reservations, or inquiries at Arangala Forest Lodge.
To improve our services: To enhance your experience on our website and improve our products and services.
To communicate with you: To send you information about bookings, promotions, newsletters, and updates related to Arangala Forest Lodge. You can opt-out of marketing communications at any time.
To comply with legal obligations: As required by law or regulation, to protect our legal rights, or for fraud prevention and security purposes.
We use cookies and similar tracking technologies to improve your browsing experience, analyze trends, and gather demographic data. Cookies are small files placed on your device that allow us to recognize your browser and gather data about your usage.
You can disable cookies through your browser settings, but this may affect the functionality of certain parts of the website.
For more information on how we use cookies, please refer to our [Cookie Policy].
We take reasonable precautions to protect the security of your personal information and use secure encryption technology (SSL) to ensure that any sensitive data is transmitted securely. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as payment processors, email services, or marketing platforms. These third parties are required to keep your information confidential.
We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations or protect the rights, property, or safety of Arangala Forest Lodge or others.
You have the right to:
Access and correct your personal data: You may request access to the personal information we hold about you and request corrections or updates.
Request deletion of your data: You may request that we delete your personal information, subject to certain legal restrictions.
Opt-out of communications: You can unsubscribe from our marketing emails or adjust your communication preferences at any time.
To exercise these rights, please contact us at reservations@arangalaforestlodge.lk
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to our website, and we are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of those third-party websites.
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:
Arangala Forest Lodge
Email: reservations@arangalaforestlodge.lk
Phone: +94 66 770 7000
Website: [www.arangalaforestlodge.lk]
Arangala Forest Lodge
Arangala Waththa,
Naula 21090
Tel.: +94 (0)70 1515151
Tel.: +94 (0)66 7707000
info@arangalaforest.lk
reservations@arangalaforest.lk
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